M3: Data Strategy & Gov.

Professor: Krishna Cheriath

What has enabled AI

Ratios to watch:

Klarna use-case of firing 60% of workforce

“Before any headcount comes to me, here’s what I’ll ask:”

AI-first organizations

Strategy: If your AI strategy doesn’t create dissent, meaning everyone agrees, then its meaningless

Simplicity (parsimony + Occam’s), don’t need competing digital strategies, should paint a vision of the future.

“Does it describe the value imperatives in a way that a 10-year-old can understand?”
Need a data strategy, need integrated w/ a value focus for the business that is translated into the functions that will use it… Identify where we seek to create value in the business.
1. How do you create value? 2. How do you improve the bottom line? 3. How do you improve the customer experience? 4. How do you improve the employee experience?
“none of that matters if you aren’t willing to adopt or change (re-imagine how you work) and how do you ensure the people in your org are digitally fluent”
He hates “enterprise data strategy”; start w/ the most important decisions and actions.
Army Vantage as an example of how an enterprise play obscures value

Quantitative intuition + isolating key actions and the outcomes we want them to drive + I Wish I knew and I wish I could frameworks to frame biz problems
Minimize data entry; explain to the users the value of the data
Reject the premise: Who is using the tech (don’t count those servicing it!); then what value/impact is it driving (has to be a decision or action). What are you trying to achieve (impact, decision, etc.)
Golf example: AI caddy requires 0 data entry, gives you information when you need to make a decision
Data as a broad definition (see slide)

Tech foundation - set your system’s of record; tech blueprint before any acquisition
Am I maximizing the value of my existing system
Examples

Roles: Break them into tiers and define a foundation and then bucket the technical roles and the nontechnical roles into categories that you can generalize what kind of behaviors and abilities you need

Professor: Krishna Cheriath

What has enabled AI

Ratios to watch:

Klarna use-case of firing 60% of workforce

“Before any headcount comes to me, here’s what I’ll ask:”

AI-first organizations

Strategy: If your AI strategy doesn’t create dissent, meaning everyone agrees, then its meaningless

Simplicity (parsimony + Occam’s), don’t need competing digital strategies, should paint a vision of the future.

“Does it describe the value imperatives in a way that a 10-year-old can understand?”
Need a data strategy, need integrated w/ a value focus for the business that is translated into the functions that will use it… Identify where we seek to create value in the business.
1. How do you create value? 2. How do you improve the bottom line? 3. How do you improve the customer experience? 4. How do you improve the employee experience?
“none of that matters if you aren’t willing to adopt or change (re-imagine how you work) and how do you ensure the people in your org are digitally fluent”
He hates “enterprise data strategy”; start w/ the most important decisions and actions.
Army Vantage as an example of how an enterprise play obscures value

Quantitative intuition + isolating key actions and the outcomes we want them to drive + I Wish I knew and I wish I could frameworks to frame biz problems
Minimize data entry; explain to the users the value of the data
Reject the premise: Who is using the tech (don’t count those servicing it!); then what value/impact is it driving (has to be a decision or action). What are you trying to achieve (impact, decision, etc.)
Golf example: AI caddy requires 0 data entry, gives you information when you need to make a decision
Data as a broad definition (see slide)

Tech foundation - set your system’s of record; tech blueprint before any acquisition
Am I maximizing the value of my existing system
Examples

Roles: Break them into tiers and define a foundation and then bucket the technical roles and the nontechnical roles into categories that you can generalize what kind of behaviors and abilities you need