26 Q1

C&S_Board_Briefing_Packet_February2026.pdf2.4 MiB

Learnings

  • Benchmarks and trajectory for NPS; all relative
  • IF we’re doing a program… t
  • Then what’s the sustainability, & then what?
  • Their name is on it… are they giving us enough for it…
  • Brand - determines your posture and how people perceive you.
  • How does this get done?
  • Control vs. convening, decentralized empowerment
    • Partnerships & platforms (networks)
  • Who is buying and who is selling whom here? Barney relationships
  • What are the alternatives
  • Responsive but not proactive

Scott Galloway + Sal Kahn;

To do

  • Send Raj & Jay the media video
  • Send her JOnathan
  • Trustee conversation
  • Talent → Tej, ?, ?

CYL

  • Alumni program?
26 Q1